Please note that all meeting and event registration cancellations must be received at least 3 working days prior to the event. Cancellations received less that 3 working days before a meeting or event will not be eligible for a refund. Substitutions can be made at any time.

Upcoming Events

    • 04 Oct 2017
    • 14 Nov 2017
    • 4 sessions
    • Portage Public Library & Mishawaka Public Library

    NALP Certification

    Earning the NALP Certification, your first industry credential, signals to your employer your commitment to a career in residential property management. Register by October 9th to learn about:

    • Using technology to generate traffic
    •  Monitoring and managing your community’s reputation
    • Inspecting the leasing center, tour route, model units, and vacant apartments
    •  Shopping the competition while building relationships with competitors
    •  Compiling a comprehensive community resource tool
    •  Effective marketing plans
    •   Relationship sales process and evaluating personal sales performance
    •   Evaluating a prospect’s commitment level and overcoming objections
    • Reviewing the next steps in the sales process with prospects
    • Applying fair housing law and communicating rental criteria
    •  Qualifying prospective residents according to rental policy
    •  Preparing and reviewing leases with new residents
    • Move-in process
    • Responding to resident issues and maintenance requests with appropriate follow-up
    • Building relationships with residents and creating a sense of community
    • Reporting incidents, maintaining documentation, and taking corrective action
    • Maximizing revenue and operational efficiency
    •  Securing and processing lease renewals
    • Conducting a Market Survey

    This course is recommended for leasing consultants with varying levels of experience. To earn the NALP certification, students must complete the coursework, pass the NALP exam and complete the Market Survey

    ABOUT THE INSTRUCTOR:Melissa Glass is a Property Manager with the Gene B. Glick. Her experience covers all types of multifamily housing including market rate, affordable housing, and in-house section 8. She has been in the business for 5 years and obtained her ARM in 2016 with IREM and her CAM in 2017 with IAA. She manages a complex with over 480 units and has a staff of 12 employees located in Mishawaka, IN.

    View Registration Form or Register Online

    • 19 Oct 2017
    • 8:30 AM - 11:00 AM
    • Preserves @ Grande Oaks Apartment Homes

    Consumer & Behavioral Trends Workshop

    The Consumer and Behavioral Trends Workshop will cover the shopper of today’s world and their journey. Attend this course to learn important trends that effect the consumer’s buying process. 

    These topics will be covered:

    • The Apartment Shopper’s Journey – In looking at consumer behavior, it’s important to know what the online shopper’s journey looks like. From awareness to advocacy, there are a lot of destination points. Review that journey and all of its points from the shopper’s perspective.  
    • Google “The King of Search” – Unless you are among the 19% of the population who prefers Bing and Yahoo, you most likely are using Google on a daily basis from recipes, to travel plans, to searching for a way to get a wine stain out of the carpet. Learn how consumers are searching for you.
    • How to Win Customers –  Think about your customers holistically and know that one seemingly unrelated search could trigger interest in your brand. Consider partnering with related brands in different (but connected) verticals to reach similar audiences.
    • Generation Z – What’s next for the generation behind the Millennials?  We put so much focus on the millennials, but Generation Z is not too far off – so let’s take a look at what we will need to focus our marketing efforts on in the near future.            

    About the Instructor: Trisha Weise started her career in Property Management in 1999. She graduated from Purdue University with honors, and held multiple positions within the Property Management field. In 2007, she accepted a position with For Rent Media Solutions where she is the General Sales Manager. She continues her passion of education through conducting leasing and digital marketing trends and workshops throughout Indiana.

    Please join us from 8:30am to 9:30am for coffee & doughnuts and networking time before the course!

    View Registration Form or Register Online.

    Thank you to our sponsor:

    • 26 Oct 2017
    • 9:00 AM - 2:00 PM
    • Portage Library, 2665 Irving St. Portage, IN 46368

    R-410A Certification

    Register for this R-410A Certification course to provide necessary training and practical knowledge to:

    • Safely service systems containg R-410A and R-407C
    • Effectively manage the R-22 phase-out
    • Understand the effects of refrigerant and oil applications
    • Service techniques and handling of R-410A units
    This course includes two hours of instruction, followed by a 50 question exam that covers proper safety, handling, and application of R-410A refrigerant systems. Persons who pass this examination receive a certificate and an AC&R Safety Coalition R-410A patch. 

    The course is led by Allen Graber who has 17 years with Trane, 33 years of HVAC experience, including industrial, commercial, and residential installation and service. 

    View Registration Form or Register Online.

    Thank you to our sponsor:

Past Events

14 Sep 2017 Landlord-Tenant Law & NIAC Networking Social
13 Sep 2017 EPA/CFC Certification Testing
18 May 2017 Leasing: The Fabulous Fundamentals
25 Apr 2017 Fair Housing from A to Z
08 Dec 2016 Holiday Party
29 Sep 2016 Leadership Event
14 Sep 2016 CAM Courses
14 Jul 2016 Panel of Experts
12 May 2016 Corn Hole
20 Apr 2016 Fair Housing
13 Apr 2016 Lunch and Learn Workshop
10 Mar 2016 Wine and Canvas Event
08 Mar 2016 Leasing and Customer Service
24 Feb 2016 EPA Certification Review & Exam
08 Dec 2015 Holiday Party, Charity Fundraiser and Induction Ceremony
21 Oct 2015 Certificate for Apartment Maintenance Technicians
13 Oct 2015 Bus Tour
25 Aug 2015 Employee Appreciation & Seminar
09 Jul 2015 Trade Show
16 Jun 2015 Mix and Mingle
06 May 2015 Fair Housing
14 Apr 2015 Leasing
11 Mar 2015 Panel of Experts - Apartment Community Amenities
11 Feb 2015 Developing Productive Relationships with Difficult People
13 Jan 2015 Induction Ceremony - Industry Outlook
09 Dec 2014 Holiday Party and Charity Fundraiser
19 Nov 2014 Vendor Appreciation Event
18 Nov 2014 Maintenance Seminar - Conservation Maintenance & LED Lighting Conversion
17 Sep 2014 NIAC Trade Show
12 Aug 2014 Railcats Game - Maintenance Appreciation Night
16 Jul 2014 Social Media
21 May 2014 Fair Housing
16 Apr 2014 Awards of Excellence and Silent Auction
19 Mar 2014 Morning Motivator
20 Feb 2014 ABC's of Leasing
16 Jan 2014 Board of Directors Meeting
15 Jan 2014 Induction Ceremony
10 Dec 2013 Holiday Party
10 Dec 2013 Board of Directors Meeting
20 Nov 2013 Board of Directors Meeting
20 Nov 2013 Faucet Repair Training
12 Nov 2013 Vendor Appreciation Event
24 Sep 2013 Safety in Leasing
20 Aug 2013 Maintenance Appreciation - Railcats Game

A special thank you to The Lakes of Valparaiso for hosting the Leadership Seminar/Mix & Mingle on September 29.




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